Enco released its 2009 Master Catalog, expanded this year to contain more than 69,000 products including 9,000 new items. The company has also increased its online offering (use-enco.com) to more than 90,000 items. In May, the company also launched a new Enco Outlet store on the Web site, featuring overstock and clearance items at very low prices.
New additions to the Enco product offering in 2009 include broader selections in cutting tools, abrasives, measuring instruments, machine tool accessories, fasteners, material handling and safety. Enco customers are offered a lowest price guarantee, in-stock inventory and expert technical support.
“Several features that consistently set Enco apart from the competition are the in-stock inventory, fast and friendly customer service, technical expertise and the machinery service we offer,” said Perry Milanesi, president of Enco. “In this economy, metalworking shop owners need to be able to rely on a supplier that keeps product in-stock for quick shipment. At Enco, we’re focused on that — with 99 percent of our offering in-stock at all times, great customer service and fast delivery.”
“Our friendly and knowledgeable sales associates and E-Commerce sales staff are always prepared to assist customers with questions on their orders and accounts”, Milanesi continued. “Our experienced Enco Tech associates help customers select machines for unique applications and find the right replacement parts for their existing Enco machines. For machinery warranty or service issues that can’t be resolved on the phone, customers can simply call our nationwide Enco Machinery Service network for assistance. It’s just an everyday part of the service we offer. For customers who prefer to do their own research on technical matters, we offer our Machinery Operation & Parts manuals online at use-enco.com and we add new manuals to that library on a yearly basis”, he concluded.
In addition to the annual Master Catalog, Enco customers also receive our monthly HOTdeals sale catalog, which highlights low sale prices on some of our top products. Customers can also subscribe to the Enco Special Offers e-mail newsletter, which features subscriber discounts, announcements and exclusive Web sales.
The company’s Web site, use-enco.com enables visitors to find, view, compare and purchase Enco products using real-time pricing and availability. Visitors can also create an account online, check order status and track shipments. The Enco Master Catalog, HOTdeals sale catalog, special Web deals and outlet store are also available on the Web site.
Customers can call Enco toll free at 800-873-3626, Monday-Friday 8am-8pm, and Saturday, 8am-4pm, to place an order. 24-hour service is available for orders or catalog requests online at www.use-enco.com or by fax at 1-800-965-5857.